Carl Weiss
Manager
Kenwood Company
300 Pine Hills Road
Marshville, NC 28103
Dear Mr. Weiss,
Congratulations on your purchase of a Safe-Trust Security Systems Package. You have our assurance that you have made an excellent decision in relying on us to ---1---- your company and its premises. Safe-Trust has been an important name in security for the past ten years. We are constantly improving our patrolling and communications systems, ---2---- you the best surveillance system available in the market today. We at Safe-Trust Security Systems Corporation want you to be ---3---- with the equipment and services we offer. Hence, should you have any questions regarding the operation and maintenance of your system, please do not hesitate to contact us.
We would be delighted to assist you.
Sincerely yours,
Helen Moss
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Recycling Used Beverage Containers
The Flavored Sodas Beverage Company is urging its customers to return their used beverage cans ----4--- possible.
All you have to do is return your used cans to any participating supermarket. A list of these supermarkets is posted on our Web site and will also be published in all local daily newspapers this weekend.
The store ----5--- the cans to us so that they may be processed into new cans. By returning the beverage cans, you’ll be doing your part in keeping the environment clean, Plus, you can save money by getting cash for every can returned!
For more ---6---- about our deposit-return program, please visit our Web site at
www.deposit-return.com
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To: Marilyn Fenn
From: George Arroyo
Subject: Customer complaint
I think it’s important for you to know about a call that we ----7--- from Mrs. Parkinson.
I learned from the customer representative who spoke to her that she has been waiting for a package of items that she ordered two months ago. She has called the company three times, and each time, she has been promised a solution. It turned out that the package could not be sent because of a technical problem.
In order to prevent the same problem from occurring again, I propose ---8---- one clerk to take charge of verifying packages that have been put on hold since there is presently no one doing the checking. Do you think my ----9--- is all right?
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JAMES BAUTISTA
2459 S. Ammons St.
Lakewood, CO 80227
Dear Mr. Bautista,
We are writing about a problem that some of our customers have experienced regarding their financial information. There are companies that send e-mails and ask customers to verify personal information. We will never ask you to send us your passwords, credit card number or ----10--- information through e-mail. We would like to prescribe the following ---11---- steps to protect your financial information.
First, do not store this information on any of your hard disk drives. Second, do not use the same password for different Web sites. Third, forward all e-mail asking you to provide personal information to the following e-mail address: spoof@onlinepayments.com
We would like to thank you for your ---12----.
Sincerely yours,
MAYNARD JONES
Manager
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