Luyện tập Part 7

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Luyện tập Part 7 - Bài 7

1. Why does David Grazen write to the hotel?

Because the television in his room was not working.
Because there was a problem with his movie order.
Because he is disrupting charges made to his account.
Because he wants more information about his invoice.

2. Why are there long distance charges on David Grazen’s invoice?

Because the hotel made an error.
Because he phoned his office and family
Because he used the fax machine.
Because he participated in a teleconference

3. What does David Grazen say about his invoice?

He did not have time to check it when paying
He did not see a copy until he returned home.
He reviewed it carefully at the hotel
He is confident that all fees are correct

4. What argument does David Grazen NOT make?

He did not have time to watch four films
He was occupied with meetings all day
He never watches television.
He did not turn on the television.

5. Why does David Grazen most likely want an adjusted invoice?

So his personal records will be more accurate
So his employer will not think he watched movies.
So the hotel will apologize for its error
So he can request a refund on his credit card.

6. Why does John Gonzalez send a fax to Marilyn Cash?

Because she asked him for information about new houses.
Because he is trying to sell her a new home
Because he wants her to approve some marketing brochures.
Because she is trying to schedule an appointment.

7. What does the fax imply about Marilyn Cash?

She wants to buy a house.
She works in advertising.
She is a real estate agent.
She lives in the city.

8. What construction feature costs extra?

New laundry machines
Hardwood floors
Glazed windows
Soft carpeting

9. In the advertisement, the word “amenities” in paragraph 3, line 1, is closest in meaning to

local attractions
public restrooms
convenient things
new flooring

10. How can buyers see the model homes?

They must phone John Gonzalez to schedule an appointment.
They should find more information on the Web site.
They must wait to see the first available houses on July 1.
They can stop by the model homes any time during open hours.

11. What is the main purpose of Jared Archer’s memo?

To inform staff members about upcoming promotional campaigns
To warn staff members that the company is in financial trouble
To ask for input regarding new advertising ideas
To discuss sales made from the company Web site

12. What does Jared Archer say about sales?

Retail stores are making more sales than the Web site.
Sales numbers are declining to dangerous levels.
Sales are still good, but could be better
Special promotions always increase sales.

13. What is NOT a promotion that will be offered?

Customers who spend $50 may receive free lip gloss or hand cream
A new line of eyeshadow will only ever be available on-line.
Sales associates will offer free makeovers to in-store customers.
In-store customers will be able to receive free makeup tips.

14. What does Jared Archer send along with the memo?

A chart detailing yearly revenue figures
Advertising materials for new promotions
An invitation to a meeting next week
Free samples of cosmetics products

15. When did the Web site have the highest sales?

The second year
The third year
The fourth year
The fifth year

16. What is the purpose of the memorandum?

To ask for suggestions regarding office renovations
To announce that employees will move to a new building
To outline plans for changing the office design
To request two large meeting rooms

17. Who is affected by upcoming changes?

All employees on the east campus
All employees except those on the east campus
All employees except executives
Only executive employees

18. What is NOT listed as an advantage of office cubicles?

Better communication between employees
Easily adaptable work spaces
Room for a greater number of employees
Accommodation for confidential discussions

19. What does Gerard Levine ask employees to do?

Prepare their offices for construction
Accept office changes without complaining
E-mail him with suggestions and ideas
Close their doors during the construction

20. Why is Neela Singh-Reynolds concerned about meeting rooms?

Because her team members are not happy with proposed changes.
Because her team deals with outside clients who need privacy.
Because she needs a large room in order to speak with her team.
Because her team must meet with Robert Ricard’s team

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