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Luyện tập Part 7 - Bài 10

1. What is being offered?

2. What is included with the letter?

3. What does Anthony say about most of the programs?

4. Why doesn’t Anthony like the programs listed?

5. What does Anthony ask the company to do?

6. What would cause an account to be closed?

7. According to the letter, what is one function of customer service?

8. How many ways of funding the account does the letter describe?

9. Why did the investor want the account to be terminated?

10. How does the investor feel about this situation?

11. About how many viruses does Logan warn about?

12. According to Logan, what is one thing that will NOT need to be sent as an attachment by e-mail?

13. What is one condition under which staff is permitted to open an attachment?

14. What course of action is suggested if a suspicious attachment is encountered?

15. Why was the message left?

16. What is the purpose of the plan?

17. Who is Sid Robinson?

18. How can the plan's progress best be described?

19. Why was a message left?

20. What does Mary say about Tutor road?