Questions 1-3 refer to the following letter.
INTEROFFICE MEMORANDUM
VALLEY MEDICAL SUPPLY, INC.
To: All Employees
From: Steven Rice, President
Subject: Community Service Program
Promoting a healthy society is an important goal we all share. As a result, I am writing to remind you about one of our most popular and meaningful activities here at Valley Medical Supply - our community service program. I encourage you to participate in this year's program if you haven't done so __(1)___ .
In line with our mission to provide quality supplies for doctors' offices, we volunteer our time each year to provide low-cost medical care at locations throughout the city. __(2)___ locations include health clinics, hospitals, schools and even supermarkets.
The services we provide range from flu shots to free blood pressure tests to assistance with major operations. No matter what your capabilities or interests are, we can find the right volunteer opportunity for you.
Employees consistently tell me that our community service program is one of the most fulfilling and enjoyable aspects of their work here at Valley Medical Supply. The organizations and individuals who benefit from our services also express their appreciation. To learn more about the details of this program, including paid time off and free training, please speak to your supervisor. I'm sure you'll agree that
__(3)___ health services to our community benefits everyone.
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Questions 4-6 refer to the following letter.
Red Line Clothing Company
5688 S. Silver Street
San Diego, CA 93422
(456)234-1232
Re: Late payment
Dear Mr. Charles,
I have enclosed a copy of your invoice which shows an outstanding balance of two hundred seventy-five dollars. According to my records, this is the third notification of late payment, and you __(4)___ not submitted a payment.
I recently spoke to my manager regarding your account, and it appears that you may be __(5)___ for a payment plan if you contact a collections representative today.
I would like to arrange a time for __(6)___ to discuss this option. If we cannot resolve this, I will be forced to turn your delinquent account over to a collection agency.
Red Line Clothing Company
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Questions 7-9 refer to the following letter.
Romero's Heating and Furnace RepairR
We've Got the Hottest Deals in the City – Guaranteed
With winter just around the corner, you'll want to be sure your office is ready for Mother Nature's Arctic blasts. You'll depend on your furnace all winter to meet the comfort needs of your business, and that's why you can't depend on anyone but Romero's to make sure everything is in __(7)___ order.
Romero's Heating can provide you with __(8)___ of options for energy-efficient operation. Our furnaces operate at over ninety percent efficiency, which means that ninety percent of the fuel you pay for is actually converted into heat for your office. Since all of our customers are different, our service representatives can work with you to choose a system that's right for your needs.
We also offer free __(9)__ if you buy a furnace or heating
unit from Romero's. Don't get left out in the cold. Come see us
today.
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Questions 10-12 refer to the following letter.
Great Computer Workshops for Your Employees!
Available through High Star Training, Inc.
Have you been wondering how to keep your staff current with new software and technology advances? Do you want to provide the best available computer training for your employees without __(10)__ your budget?
Then call High Star Training and find out more about our affordable, high-quality computer workshops! Our current catalog of workshops __(11)__offerings on word processing, database design and management, network administration, and accounting for small businesses.
We're confident that you'll find a workshop or two that is relevant to your employees' needs and interests. If not, give us a call at 283-3627 and ask about our customized training programs! We'll be happy to design a __(12)__ training program for your company.
We offer the best training available - and with prices starting at just $50 per workshop per person! Visit our website at www.highstartraining.com to view our catalog and learn what we can do for your company. You can even register for workshops online with a few easy steps! But hurry - workshops fill up quickly and spaces are limited. Contact High Star Training today!
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Questions 13 to 15 refer to the following memo
Famous art professor, Carol Renfrew will give a 3 part lecture series entitled “Art of the Inca” during the week of July 5. There will be no cost for the lecture series, which will culminate in a tour of an exhibit of Incan artifacts at the museum on July 9 at 5:00 P.M. All museum members and sponsors are eligible to ___(13)___ the event.
___(14)___ there is no charge for the lectures, it must be signed up in advance. Please remember that seating for the event is limited and the deadline is Friday, July 1.
Sign up today for this ___(15)___ lecture series. For further information, contact the Chicago Museum of Archaeology at 555-9988
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Questions 16 -18 refer to the following letter
Dear
Ms Hwang
At Victory Bank, we do our very best to protect your account information. Our records show that you recently recovered a ___(16)___ user password at our online banking site at www.victorybank.com.
We ___(17)___ all customers in the event of such an activity at our Web site. If you did not try to recover a password, you are asked to immediately call us at 555-3987.
To ___(18)___ enjoying our convenient online banking system, always make sure to keep records of both your username and password in a secure place.
Thank you for your attention, and please let us know if you have
any further concerns or questions.
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Questions 19 - 21 refer to the following notice.
Evanstone Career Fair
The fifth annual Evanstone Career Fair will be held at the Plains Convention Center on Monday, October 9 and Tuesday, October 10. Over 100 employers from __(19)__ the northwest region will be conducting on-site interviews. Admission to the fair is free.
JOB APPLICANTS: Please remember to dress__(20)__and bring sufficient copies of your résumés and references.
EMPLOYERS: The Evanstone Career fair is well known for providing regional businesses with experienced and qualified job candidates. Many __(21)__ have university degrees, at minimum, or are certified in their field of expertise. Don’t miss out on this opportunity to recruit some incredible local talents.
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Questions 22 -24 refer to the following information.
Dear customers,
The Everlasting car battery you recently purchased was created to last for many years. However, when the battery dies, it must be disposed of __(22)__. Please do not throw the battery directly into the trash. Such discarded batteries present both safety and environmental concerns. To address these __(23)__,
Everlasting provides a safe disposal program that we hope our customers will take advantage of. Bring in your used batteries to any location that __(24)__ in Everlasting’s safe disposal program, and simply leave it in the bins marked with the Everlasting logo, located outside stores. The batteries are sent to local disposal facilities every month. This service is free of charge.
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