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Luyện tập chiến lược đọc chỉ dẫn 1

 

The Acme Guarantee

Our products are fully guaranteed for one year from the date of purchase. If you are not satisfied for any reason, you can return the product directly to us for a complete refund. Simply mail it back to us at:

Acme Corporation

1500 State Street

Big Falls, CA 12345

Make sure you include the receipt with the date and place of purchase. You will receive a refund check in 8 – 12 weeks.

If you would like to exchange your product for another similar one of equal value, please contact our Customer Service office at 800-555-8765 for instructions. Customer Service representatives are available to serve you 24 hours a day.

1. Do these instructions include a street address?




2. Do these instructions include an e-mail address?




3. Do these instructions include a telephone number?




4. refund




5. satisfied




6. receipt




7. If a customer is not satisfied with the product, what should he or she do?




8. What information has to be included on the receipt?




9. What will happen in 8 to 12 weeks?




10. The word "refund" in paragraph 1, line 3, is closest in meaning to