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(1)
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(2)
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(3)
Question 4 through 6 refer to the following notice.
New Opening Hours
Sun Valley Shopping Mall customers: please note our new opening hours.
As you know, we (4)………… open at 8.30. on weekdays, and at 10 a.m. on weekends. (5)………. January 31st, we are opening at 10 a.m. every day. Last year we had few customers before 10 a.m., so we decided to change our hours. We are sorry for this change, but (6)………. that shopping at the mall will be even more fun.
Look our for some special events and offers coming soon!
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Question 4:
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Question 5:
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Question 6:
Question 7 through 9 refer to the message.
Jane,
Frank Green called while you were out. He wants you to (7)……….. him back as soon as you get this (8)………. He has met with the employees, and he would like to (9)……… the schedule for the staff sports day. He says he has some good ideas. He is looking forward to talking to you.
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Question 8:
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Question 9:
Question 10 through 12 refer to the following email.
To: bestdresses@hmm.com
From: Alice Carter acarter@hmm.com
Subject: Delivery
Date: August 2nd
Hi Sally,
I just wanted you to know about the delivery of cotton for the dresses you are making. I’m sorry for the delay, but it is now ready to (10)………. It will arrive about 1 p.m. on Friday, August 6th. I (11)……….. to the supplier, but the he denied receiving the order. In fact, I had to place the order again, but this time there were no problems. Please let me know if it does not arrive on Friday. I hope you are (12)……….. the summer weather.
Sincerely,
Alice Carter
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Question 10:
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Question 11:
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Question 12:
