From: Sandra Morin <smorin@Gloco.com>
To: Aurelius Frederick <afrederick@Gloco.com>
Subject: Installation of an electric heater
Date/Time: February 16/1:34:21
Dear Aurelius:
Peter Leblanc has informed me that the electric heater he worked on this morning in your office will soon break down again. Apparently, it is very old and must be replaced. Therefore, we are going (1)………………….. a brand new one on the morning of February 19. Mr. Leblanc will be at your office at 10:30 to begin. He doesn’t expect to encounter any trouble during the (2)…………………… and has assured me that everything will e done within 90 minutes. Since there will be not heating in your office during that time, you and your staff are welcome touse the Glazer Conference Room on the second floor. I recommend moving any files and supplies you will be using into the Glazer Room (3)……………….. Mr. Leblanc arrives. Please feel free to talk tome about any concerns you may have.
Sincerely,
Sandra Morin
Maintenance Division
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Melissa Pratt
310 Royal Road
Miami, Florida 333115
Dear Ms. Pratt,
We at Hobbies Monthly Magazine (7)…………………. to the opinion of readers like you. For this reason, we are soliciting feedback that will help us improve the quality of our magazine.
Could we ask you to take a few minutes to complete the survey on the first page of our Web site? The questions are related to both the presentation and content of our magazine. The name of any subscriber who completes survey will be automatically entered in a (8)………………. To be held on January 31. This prize is a one-year gift subscription free of charge than can be sent to any address in the country.
We truly appreciate you (9)……………. during the past five years and thank you for your feedback.
Sincerely,
Reginald Dupont
Subscriptions Manager
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Ms. Gainey
2314 Belford Road
Cochrane, NY1800
Dear Ms. Gainey
Thank you very much for your e-mail on November 14 notifying Jasper Collectibles of the damage to the Victorian porcelain doll thay you recently ordered. We will gladly replace it.
It is simple to (10)……………… any item. First, please go to www.Jaspercollectibles.com/branches to find the Jasper Colletibles nearest you. Then all you have to do is take the item (11)……………… the packing material it came in and this letter to that brach. You will be given a new doll immediately.
Although we do our best to ensure that items are delivered to that branch. You will be give a new doll from time to time. Please accept my (12)…………….. apologises.
Enclosed is a coupon 15% off your next purchase of any Jasper item.
Sincerely yours,
Roland Cloutier, Customer Service Representative
Jasper Collectibles
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