From: maria_07@kofers.com
To: Jones82@kofers.com
Subject: Product defect
Date: March 10
Dear Mr. Jones,
The executive committee has decided to make some major changes in the production line after over a thousand recalls have come in over our latest product, the TH-A310. A mold which shapes the coupling part of the robotic arm seems to have had a technical problem since last week. The products manufactured during this period have all been reported as defective, and the company had to make immense refunds for the faulty goods. It is imperative that the production line be corrected in the shortest time possible to regain credit and reinforce brand image.
The executive committee requests that you clarify and report the cause of the failure and devise a way to overcome the present issue. The committee has also authorized you to build a temporary production line to offset the losses of last week if necessary. Please have those tasks finished before this Thursday.
Best Regards,
Maria Rodrigues, Personal Director
TH Computers. Inc.
1.
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What problem has the company encountered?
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What did the executive committee request?
From: Samantha Jackson (sam_J135@toysandme.com)
To: Staff members at Toysandme Inc. Fredawood
Subject: Yoga program for pregnant employees
I’m sure you you’ve already received company newsletters about the upcoming fitness program for pregnant employees. The company has implemented this program not only to boost our brand image as family-friendly toy producers, but also to support the recent government program for pregnant employees. The personnel director, Justin Tremblay, has entrusted me with the responsibility to gather a group of pregnant employees at Toysandme Fredawood to be included in the program.
The yoga program will be named “Yoga for Mamas”. It will be held on Mondays and Wednesdays, one hour before each shift, at 2:00 P.M. and at 9:00 P.M. A yoga instructor specialized in pregnancy care has been dispatched by the Ministry of Gender Equality to lead this exercise program.
The company urges employees to register for Yoga for Mamas to receive a 50% government subsidy on postpartum services, including a postnatal depression test, infant vaccine shots and more.
We believe that Yoga for Mamas in an excellent program for expectant mothers to stay healthy and ease work pressure. To enroll for a membership, please contact me via e-mail or at 562-9024.
Thanks!
Samantha Jackson
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Who requested Samantha Jackson to form a group of pregnant employees?
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From: mgomes@langco.comTo: drajoul@lango.comDate: March 7
Subject: Worker recommendation for marketing team
Dear Mr. Rajoul,
I have received your urgent request of a potential marketing team member and found the right employee for the task. I believe that Mike McCain would be a suitable candidate for your department. Although he has only worked for three years in our finance department, he has demonstrated strong communication skills and expertise in marketing. In fact, it was his suggestion that convinced marketing managers to advertise our revenue in TV commercials. He also started his master’s degree in marketing two years ago. He is completing his degree this coming May, equipping him with perfect knowledge and skills to get into a marketing career. If you have more questions, I will be happy to assist you.
Mary Gomez
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From: drajoul@lango.comTo: mgomes@langco.comDate: March 10
Subject: Re: Worker recommendation for marketing team
Dear Ms. Gomez,
Thank you so much for recommending Mr. McCain. Actually, I was also thinking about Mr. McCain for my marketing team given his excellent accomplishments, with his last project. If possible, I’d like to get his resume as soon as possible and interview him next week with the other candidates. Interviews will be held on March 13th from 10:00 A.M. to 11:00 A.M. I will contact Mr. McCain regarding the interview.
Also, I’d like to ask you a favor. I am currently organizing a team for a three-month project for internal consulting. This task will require two of your finance department employees. Again, I will need some recommendations from you. Suitable candidates will have strong communication skills, a strong finance background, and previous project experience.
I appreciate for your cooperation.
Derek Rajoul
Marketing Department
7.
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What is NOT indicated in the e-mails?