22 High Street

Everton

May 22″, 2005

Margaret McCarthy

14 Martins Street

Everton

Dear Ms. McCarthy,

Thank you for your recent Inquiry about PowerGen Electricity. I apologize for not replying sooner; however, we have been having some trouble with our customer address database. This problem has now been resolved and I am pleased to answer your questions.

In your letter, you asked for advice on how to cut your electricity bill. We are aware that our customers want to find the most efficient, yet economical ways to use electricity in their homes. You might be surprised to learn that cutting down on electric costs is easy to do. I am enclosing a chart of the average energy costs of most major home appliances. All you need to do is look at the chart, work out how many hours you use an item in an average week, then multiply that number by cost per hour. If you do this for each item on the list, you can calculate your monthly charge.

e.g. If you use your washing machine everyday for one hour, you will need 17.5 cents per week. To reduce costs, wait till you have enough clothes for a full load. You could cut as much as 5 cents. This may not sound like much, but Imagine reducing the time for every appliance. The total savings will add up.

I hope this helps you.

Sincerely,

Alan Bredhurst

***************************

Use the chart below to work out your monthly usage. We have listed the most common household appliances that most people use on a regular basis.

Wombat Publishing, Inc.

223 New Wallaby Way

Perth 3456 NSW

Tel. 657 23 88 20

9^th January 2005

Lulu Price,

c/o Tinker Creek Motel

45 Blue Street

Perth

Dear Ms. Price,

This is just a quick note to confirm that I have two tickets for this Friday’s performance of Cats at the Perth Arts Center. As I mentioned before, the show starts at 8:00. Our senior sales manager and I will meet you in the lobby at 7:30. The company driver will pick you up at the motel at 7:00 o’clock. After the show, there will be a company dinner at The Point.

Please contact me if you have any questions about the schedule. I have also enclosed a show program that you might find interesting.

Yours truly,

Maggie Hayward

Sales Director

***************************

Cats, a musical comedy about cats.

The musical comedy Cats is set in London’s East End and follows the lives of a family of cats as they try and start their own newspaper publishing company. The father cat, Fredrico, had a lifelong dream of having his own newspaper called the Daily Meow. Assisted by his lovely wife Tiffany, their daughters Lucinda and Geneveve and their slightly crazy son Pannini, this family of felines sings and jokes their way into everyone’s heart.

As you watch the play, you will hear such musical treasures as; “Baby, Don’t Eat the Green Salami,” “The Marmalade Cat Shuffle,” and the unforgettable, “I’m Not Crazy—Just Misunderstood.”

Because this is a sold-out performance, all attendees are requested to arrive one hour before the start of the show. Also, we ask that you do not bring any pet dogs or mice to the show, as these animals will excite the actors.

Cats, a furry good time!