Luyện tập Part 7

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Luyện tập Part 7 - Bài 3

1. Why did Mr. Spencer bring his car to Yankee Automotive?

To have his windshield replaced
To order a new headlight
To purchase a new fan belt
To have his tires changed

2. Who is Bob Lang?

A customer
A salesperson
A mechanic
A manager

3. According to the invoice, how much was Mr. Spencer charged in total?

$500.36
$420.00
$429.99
$30.00

4. What is the purpose of Ms. Patel’s letter?

To bill the customer for work done on his car
To apologize for a previous billing error
To request payment of an outstanding balance
To thank the customer for a partial payment

5. What does Ms. Patel offer to Mr. Spencer?

They will accept a partial payment of $200.
They will consider an alternative payment plan.
They will pay him back in monthly installments.
They will reduce his outstanding balance by 1%.

6. What is the main topic of the article?

The loss of jobs in the auto industry
Vehicles that use alternative sources of energy
A proposed change of regulation for an industry
An international consensus on a new environmental standard

7. What does the government say is not working anymore?

Noncompulsory enforcement of emissions limits
Encouraging the manufacture of small vehicles
Strict quotas on the oil industry
Supporting to produce more hybrid cars

8. Who wrote the letter?

A reporter
A marketing consultant
The president of a union
The leader of a business organization

9. What does Mr. Fulcrum suggest the government try?

Doing further research
Subsidizing the industry
Formulating a less strict plan
Creating new modes of transportation

10. What do Darcy Enfield and Larry Fulcrum have in common?

They work in factories
They are union members
They work in research and development
They are involved with the same industry

11. Who requested the expenditure data from Ms. Foster?

Ms. Lee
Mr. Walker
Mr. Roberts
Mr. Ivanoff

12. Why is California Coffee conducting an in-house audit?

The government required it.
A consulting firm suggested it.
An accounting firm demanded it.
The Sales Department requested it.

13. Where can Mr. Roberts find hard copies of the documents he needs?

In some file cabinets
In Ms. Foster’s office
In the attached report
In a folder on the intranet

14. What was the Sales Department’s budget for June 2007?

$900,000
$74,873
$80,000
$44,550

15. What accounted for more than 10% of the department’s spending in June?

Office supplies
Advertising costs
Travel & Transportation
Employee benefits

16. What is being advertised?

A new kind of Internet protocol
A cellular phone plan
A home wireless phone connection
A sale on PDAs

17. What can a customer do under the Priority Number service?

Receive limitless long-distance calls
Make unrestricted calls to two numbers
Receive unlimited calls from two numbers
Make unrestricted long-distance calls to two numbers

18. The word “drop” in paragraph 3, line 1 of the letter is closest in meaning to

deliver
stop
fall
lower

19. What is Mr. McGuinty giving the company a chance to do?

Explain its actions
Remove an extra charge
Offer him a special deal
Change its advertisement

20. What did Clarity Telecom do that contradicted its advertisement?

They imposed a limit on incoming calls
They charged a fee for switching services
They ignored a minimum age requirement
They permitted two services simultaneously

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