Luyện tập Part 7

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Luyện tập Part 7 - Bài 2

1. When was the invoice created?

March 1
March 31
April 16
May 8

2. What is the purpose of the letter?

To report a possible price increase
To request an overdue payment
To explain a recent billing mistake
To ask a customer for information

3. How much was the fee for the overcharged utility?

$23.88
$14.07
$44.21
$2.63

4. What will happen with Ms. Wyse’s next bill?

It will be discounted
It will include a penalty payment
It will be completely waived
It will contain a surplus charge

5. What does Marc Baldwin do in the company?

He handles customers complaints
He introduces products and services to customers
He prepares invoices
He is the head of the customer service department

6. For whom is Ms. Miller’s email intended?

A delivery person
A shipping company executive
A coworker at her company
Her department supervisor

7. Why does Mr. Beamer want to change shipping agents?

The current firm is unreliable for overseas deliveries
Mr. Varela told him about a provider with lower rate
His company needs to send urgent shipments
Hamilton Express is relocating its facilities overseas.

8. What can be inferred from Mr. Varela’s comments about the current shipping agent?

He concurs with Mr. Beamer’s opinion.
He thinks it is more capable than its rivals
He is unaware of recent industry developments
He disagrees that the company should change agents

9. Which company will probably have the lowest prices?

FMH Airmail
U.S Parcels
Worldwide Delivery Inc.
Hamilton Express

10. What does Mr. Varela offer to help with?

The creation of a new contract
Emailing alternative shipping firms
The reorganization of a department
Hiring a new shipping manager

11. What can be found on the website listed in the article?

The latest information on the approaching storm
Official orders for all residents to evacuate
A map of the coast from Mayfield to Lincoln Beach
Updates on important international news stories

12. The word “pose" in paragraph 2, line 2 of the article is closest in meaning to

situate
assume
imitate
present

13. What is the notice mostly about?

A request for help from people in surrounding towns
When and where a powerful storm will come ashore
Preparations for evacuating all town residents
Assistance being offered for withstanding the storm

14. When was the notice probably issued?

October 12
October 13
October 14
October 15

15. What will NOT be provided at the Mayfield Auditorium?

Drinking water
Tools
Beds
Meals

16. What is the purpose of Mr. Murthy’s letter?

To submit his resignation
To contact a job applicant
To inquire about open positions
To apply for employment

17. Where has Mr. Murthy spent the majority of his career?

Uptown Home & Office
Brighton Interiors
Elegant Designs
Smith Formal Interior Design

18. What will accompany Mr. Murthy's letter?

A company advertisement
A sample of his work
A recommendation letter
A business card

19. Which aspect does Ms. Vaas point out as Mr. Murthy’s shortcoming?

His educational background
His salary expectations
His career as an independent design consultant
His experience at Brighton Interiors

20. What does Ms. Vaas recommend?

Gaining more experience in the design industry
Calling personnel before applying for future positions
Applying for a job in the company’s overseas branch
Mailing an extra copy of his résumé to personnel

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