Trang chủ / TOEIC 550 / Part 6

LUYỆN TẬP CHIẾN LƯỢC - 2

Attention all employees!

In light of recent world events, we would like to ask all of you to be extra vigilant on the shop floor. Please keep an eye open for any (1)_____ bags or packages left anywhere in the store. This is particularly important as the holiday season approaches, and the store will be getting more crowded. Our customers expect a safe shopping environment, and it is our duty to provide one. It is also important to be (2)_____ of any suspicious behavior. Should you notice anyone who is acting oddly, please notify one of the (3)_____ staff. We ask you not to approach any suspicious looking individuals. We also ask that you do not approach any unattended baggage, no matter how innocuous it may appear. It is our wish to prevent any from coming to anyone working or shopping in (4)_____ the Fridrew Department store.

 

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22 High Street
Portley
March 22, 2006

Alex Whitfield,
101 Greenstead
Portley

Dear Mr. Whitfield,
Thank you for your letter of March 17th, we were most disturbed to hear of your (5)_____ while visiting Kin and Sons. It was shocking to learn that one of our clerks had been so rude to you. It is the first time that we have had such a(n) (6)_____. I would like to apologize to you on behalf of all the members of the Kim business family. We pride ourselves on (7)_____ friendly, efficient service with a sincere regard for our customers. I have spoken to the clerk involved and admits that what you say is true. He is no longer an (8)_____ here, and I hope that you will not hesitate to return to our store.

 

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Date: September 23. 2005
From: HayleyMills@mills.com
To: zenap@happy.com
Subject: Stationary Order

This is just to (9)____ the order placed over the telephone earlier today. As we discuss before, I would like to order the (10)_____ items:

  • 32 boxes of paper, white, recycle.
  • 20 boxes of A4 paper, white (NOT recycled)
  • 2 packs of A4 paper, green
  • 2 boxes of black ball point pens (the cheapest you have W stook)
  • 1 box of red ball point pens
  • 15 large glue sticks, any brand

I would also like to confirm that this order will be (11)_____  to our account, as usual policy. Please send the (12)____ as soon as it is ready. I need to submit it to the accounting department before the end of the week.

Thank you for your consideration,

Hayley Mills

 

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