While you were out
To: William Maxwell
From: Katherine Potter, Blade Travel
Date: Wed., February 2nd
Time: 7:30 p.m
RETURNED YOUR CALL/I MPORTANT/WILL CALL AGAIN/ PLEASE CALL
MESSAGE: The air portion of your trip has not yet been confirmed. Confirmation will probably come early tomorrow. However, all ground and hotel reservations have been confirmed for you and Joseph Hill. All confirmation numbers, tickets, etc. will be sent by messenger to Mr. Hill once everything is finalized.
TAKEN BY: David Sales
1.
Why did Katherine Potter call?
2.
Who will be traveling?
3.
Where does Katherine Potter probably work?
Darnley’s Dairy
We would like to thank all our loyal customers for choosing Darnley’s Dairy for all their dairy needs. In order to streamline our delivery service, and to ensure you continue to receive our products in tip-top condition, we were asking all customers to fill out the order form below. Your details will be entered into our new customer database, and we will use this information to serve you better. As always, there will be no charge for home delivery.
Thank you.
Name: ………………………………………………
Street Address: …………………………………..
City: …………………………………………………
| Order |
Quantity |
How often |
Day |
| Fat-free milk: |
1 carton |
3 times a week |
Mon, Wed & Fri |
| Low-fat milk: |
|
|
|
| Whole milk: |
|
|
|
| Organic milk: |
|
|
|
| Flavored milk: |
|
|
|
| – Chocolate |
|
|
|
| – Strawberry |
1 carton |
2 times a week |
Sat & Sun |
| Payment method: |
|
|
|
| – Cash |
xx |
|
|
| – Credit card |
|
|
|
Please return this to your Darnley’s Dairy milk deliverer.
4.
What is the purpose of this form?
5.
How much does Darnley’s charge for home delivery?
6.
How many varieties of milk can be ordered using this form?
| |
Taylor and Bryce, Attorneys-at-law
13 Woodlawn Avenue
Albany, NY 11208
|
| Polar Airlines, Inc.
P.O Box 1660-100
Minneapolis, MN 55440
|
|
Dear Sir/Madam,
I received this free mileage coupon (attached) from your airline when I took a flight to San Francisco in March. Though I am currently not enrolled in the Polar Miles Program, having read about the various benefits on offer, I am interested in becoming a member and receiving the 10,000 bonus Polar Miles offered with the coupon. In addition, I would like to have the mileage of my recent flight on your airline (ticket copies attached) credited to my new Polar Miles account, if possible.
I’d also like to take this opportunity to let you know that I appreciate all you did for me last December when I traveled on your airline from Boston to Finland. It was the first time I had used your airline, and to be honest, I had my doubts about what kind of service to expect. However, I am happy to say that I was proven wrong. The plane was six hours late taking off (due to a terrible Christmas Eve blizzard-over which I know you had little control!), but your staff did all they could do to ameliorate the situation. I plan to continue to fly your airline because of the courteous assistance and service I received from Polar Airlines employees during that long delay and subsequent flight.
Yours sincerely,
Anthony Taylor
7.
What was Mr. Taylor’s reason for writing to Polar Airlines?
8.
What did Mr. Taylor receive from Polar Airlines in March?
9.
Where is this letter being sent from?
10.
What caused Mr. Taylor’s plane to be delayed?
